Embroidered Elements (a division of Now That's Impressive)
What embroidery file formats can be purchased? For each embroidery design product, you can select an embroidery file format. Our current file format offerings are:
Machine Type File Format
What if my file format is not listed as one of the file formats you can download? If you need a particular format that is not listed above, you can email us with the requested format and we'll do our best to accomodate your request. Click here to contact us now.
Do you manually punch and sew out your designs? To ensure the highest quality designs, we manually punch each design. We run several design sew outs to ensure top notch quality.
What is your return policy? Due to the electronic nature of the products we are selling and delivering to you, the design files, once purchased are like software and cannot be returned or exchanged. Should your file not download to you properly, we would be happy to replace the original file to the original purchaser.
How will my products be delivered? All products are immediately available for download upon payment receipt. Once payment has been received, you simply need to go to MY ACCOUNT, click on View the applicable order and you will see the associated links. You will click on the file name and save it to your computer. You are allowed up to 2 downloads for each product purchased and given 7 days to download your file before expiration.
How do I UNZIP my embroidery design files? Unzipping files is easy. If you have Windows 2000 or earlier, Click here now to view the PDF instructions for unzipping your design file. If you have Windows XP, Click here now to view the PDF instructions for unzipping your design file.
What forms of payment do you accept? We accept Visa, Mastercard, American Express and Discover. We also accept checks but please know that your products will not be available for download, until your check is received and has cleared the bank. We are working on accepting payments on this site via Pay Pal and will let you know as soon as this has been completed.
What will I receive with my embroidery file purchase? You will receive the embroidery file(s) purchased in the format(s) requested along with a PDF file of corresponding color charts and our copyright policy. If you do not have Adobe Reader on your computer, it can be downloaded for free. To open the links to the forms below, you will need Adobe Reader. Adobe Reader is free and can be downloaded by going to : http://www.adobe.com/products/acrobat/readstep2.html
We recommend that you temporarily allow pop-ups and uncheck the free Google bar as you only need the Adobe Reader. Once this is installed, you will be able to view/print all of the PDFs on our site and others.