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Embroidered Elements (a division of Now That's Impressive)

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What embroidery file formats can be purchased? For each embroidery design product, you can select an embroidery file format. Our current file format offerings are:

Machine Type            File Format
Brother/Babylock            .pes
Janome                      .jef/.sew
Melco                            .exp
Pfaff                          .pcs/.pcm
Tajima                          .dst
Toyota                          .100
Viking                        .hus/.shv

Do you manually punch and sew out your designs? To ensure the highest quality designs, we manually punch each and every design. After manually punching the designs, we run several sew outs to ensure top notch quality. If any tweaks are needed, the designs are refined and sew out until they meet our high standards.

What is your return policy? Due to the electronic nature of the products we are selling to you, the design files, once purchased are like software cannot be returned or exchanged. Should your file not download to you properly, we would be happy to replace the original file to the original purchaser.

How will my products be delivered? All products are immediately available for download upon payment receipt. Once payment has been received, you simply need to go to MY ACCOUNT, click on View the applicable order and you will see the associated links. You will click on the file name and save it to your computer. You are allowed up to 3 downloads for each product purchased and given 10 days to download your file before expiration. We recommend backing up your designs to CD, external drive or flash drive. Instructions for making this back-up are provided in the next FAQ.

How do I make a back-up copy of my embroidery design files? Instructions for making a backup of your embroidery design files is coming soon.

How do I UNZIP my embroidery design files? Instructions for unzipping your embroidery design files is coming soon.

What forms of payment do you accept? We accept Visa, Mastercard, American Express and Discover. We accept checks but please know that your products will not be available for download, until we have payment in hand. We are working on accepting payments on this site via Pay Pal and will let you know as soon as this has been completed. For worry-free shopping, our site is a secure site. All of your transactions on our site are encrypted for your protection.

What will I receive with my embroidery file purchase? You will receive the embroidery file(s) purchased in the format(s) requested along with corresponding color charts and a copy of our copyright policy.

What is your copyright policy? All designs, graphics and digitized embroidery files, are copyrighted domestically and protected internationally under the Now That's Impressive trademark. All Embroidered Elements digitized designs are licensed from Now That's Impressive. You may use these designs for personal use and stitch on items to sell up to 750 units. However, the design file itself cannot be traced, shared, sold, or distributed without the authorized and written consent of Now That's Impressive, LLC. When purchasing a design or set of desings, you are agreeing to this copyright policy (also considered part of our terms of use).

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